Managed IT

Our Managed IT Services take the hassle out of managing and maintaining critical IT systems.  Customized management plans ensure that your critical IT systems are available, optimized, and stay secure.

There are many companies that claim to offer managed services, but very few provide the degree of capability, sophistication and training that Structured Technologies offers.

Structured Technologies was an early innovator in delivering Managed IT Services.  We continue to refine our methodology, systems and service delivery. 

We are centrally located in Swartz Creek, Michigan with easy access to freeways.  We can provide managed IT services to clients throughout mid-Michigan.  Our local presence ensures reliable IT management from a team that’s readily accessible to your organization.  Certified Structured Technologies network engineers remotely maintain your networks from our Network Operations Center, providing:

  • 24/7/365 Monitoring of your Network and Servers
  • Local Network Operations Center – NOC
  • Defined Service Level Agreements
  • Proven Methodology and Dedicated Resources
  • Flexible Alert Notification Options
  • Customer Ticket Tracking Portal
  • Backup Management
  • Microsoft and 3rd Party Vulnerability Patching
  • Antivirus Management
  • Spyware and Malware monitoring
  • Advanced Asset Reporting
  • Critical Services Monitoring (e.g. email)
  • Extended Support Hours with Access to After-Hours Support

Structured Technologies offers various levels of our managed services, depending on your company’s needs.  For customers with more extensive needs, Structured Technologies offers an “All-In” plan.  Below are some of the plans we offer:

  • Fixed IT Support Costs
  • Shifting all IT Burden to Structured Technologies, allowing you to focus on your business
  • Including all necessary components to protect your network
  • IT experts to handle every IT need
  • Unlimited phone and remote support, including after-hours emergency support
  • Router, firewall and VPN management
  • Wireless access monitoring and management
  • Microsoft and extended 3rd Party patch management
  • Antivirus and anti-malware management
  • Application management
  • Vendor management
  • Quarterly business reviews (budgeting and ways to improve service delivery)
  • Quarterly network vulnerability assessments
  • Virtual CIO visit